Information and FAQ

• For 1 day (24 hours), viewers and the viewer list will automatically connect to all your streams 24/7.
• The location of viewers is automatically adjusted to your streaming language. Whichever language you stream in, viewers from countries that use that language will watch you.
• Viewers connect gradually. By default, connection times are spread over 15 minutes. If you would like to change the connection speed, you can contact us through the Contact Us section
• Viewers participate in raids (Unlimited Raid) and vod views.
• Viewers are connected stably. There is no fluctuation.
• There is no streams time limit.
• The channel name can only be changed once.
• If you want to stop the viewers or reduce the number of viewers, just Contact Us. The setting can be changed once every 24 hours.
• Viewers do not watch ads and do not provide any income to you.
• You cannot pause or freeze the package duration.
• Refunds can be provided upon request. When a refund is made, the used period is deducted from the fee, and the refund amount is calculated according to the time you used. For example, if you purchase a 1-month package and request a refund after 3 days of use, you will be refunded as if you had purchased a 3-day package. This is because long-term packages offer significant discounts.
• If you encounter any problems, you can reach us via the Contact Us section. We will try to assist you as soon as possible.